Here are the terms and conditions you agree to when purchasing our slider plugins.
Payment and Delivery
After your payment has been made and we successfully received the transaction, you will get an e-mail with the purchase receipt which would provide you the download link that will allow you to download the plugin 2 times with no expiration window. If you don’t receive this e-mail please contact SliderVilla Support team through the contact form.
General license
End User License Agreement
This End User License Agreement is a binding legal agreement between you and SliderVilla. Purchase, installation or use of any WordPress Slider Plugin provided on SliderVilla signifies that you have read, understood, and agreed to be bound by the terms outlined below.
The Slider Plugins are licensed under the GNU general public license (http://www.gnu.org/licenses/gpl.html). Upon purchase, you are authorized to make any necessary modifications to the plugin to fit your purposes.
Please refer the license page for more details.
Plugin support will only be provided to those who purchase the plugin, and the support would be under ‘regular license’ i.e. support for single site for single website license purchase. If you purchased the multisite license of any product, you will get support on up to number of websites mentioned for multisite license (for example up to 10 websites in most cases).
Refund policy
We offer 100% refund within 14 days of the purchase as per our refund policy. Kindly read and follow the step mention on Refund Policy page before requesting any refund. No refunds are given beyond 14 days after your purchase.
Warranty
Our sliders are guaranteed to function on a clean installation of WordPress for the versions specified on the plugin page. Once our slider plugin code have been altered, modified, customized, or addtional applications / plugins have been added, we can no longer guarantee that the slider will work (in case of major conflicts). We have tried our best to make the sliders non conflicting and following almost all WordPress guidelines, so that the sliders are compatible with all well known and widely used plugins. In case there is some major conflict, we’ll help as best as we can to get it fixed.
Plugin support
Once you purchase a slider plugin, you will receive a support ticket reference number, that you can use for a single site (regular license). You can raise support queries using this unique reference number.
Slider customization & modifications are available as paid services from the developer of SliderVilla Slider Plugins. We also provide WordPress optimization services, in case your site has plugin conflicts or the page load speed is very slow.
Contact us for all your queries and suggestions.